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Our Verdict
American Express offers three different types of Serve cards, the American Express Serve®, the American Express Serve® FREE Reloads and the American Express Serve® Cash Back. All three cards can take the place of a traditional bank account, giving customers alternate options for handling their money.
For the purposes of this review, we will be solely focusing on the basic American Express Serve® card. This is the only one of the three that can be used without incurring a monthly fee if you meet the direct deposit requirements, so it is the best option for someone who is trying to reduce the amount of bank fees that they are paying.
If you plan to do a large number of cash reloads on your Serve account each month or you think that you will be able to earn more in cash back than you pay for the monthly fee, it may be worth it for you to look at the other Serve card options.
American Express Serve®
Welcome Bonus
N/A
Annual Fee
$0
Regular APR
N/A
Credit Score
No Credit History
Highlights
- No annual fee
- Foreign Transaction Fee: 2.7% after conversion to US Dollars
More Highlights
Credit Score ranges are based on FICO® credit scoring. This is just one scoring method and a credit card issuer may use another method when considering your application. These are provided as guidelines only and approval is not guaranteed.
N/A
Account Basics
The American Express Serve® card is a reloadable prepaid debit card that functions similarly to a basic debit card tied to a checking account at a traditional bank.
A prepaid debit card is an account that allows you to spend only the amount of money that you have loaded into the account in advance. Once you have used all of your stored money, the debit card will not work for payments until you have reloaded the account.
The Serve card is an American Express branded card and as such, is accepted anywhere American Express is accepted. In daily usage, you should not notice a difference between a prepaid debit card and a traditional debit card.
Your American Express Serve account comes with online access available either via the web or through an app on your phone. Although you will not have traditional brick and mortar branch locations with this account, everything you need to do to manage your account can be done online.
To make the account consumer-friendly, there is no credit check when opening an account, there is no minimum balance that you must keep in your account and there are no hidden fees.
Distinguishing Features
Free to Register Online
Register for a new card online with no credit check and American Express will send you your new card in the mail. There is no cost to register for a new account online.
Free Early Direct Deposit
Get access to your money up to two full days before your payday with your American Express Serve account. For this to work, your employer must submit payment information to the bank prior to your payday.
Free ATM Withdrawals
Withdraw cash at over 30,000 MoneyPass ATMs nationwide without paying any additional fees from American Express.
Free Online Bill Pay
Pay your bills directly from your Serve account either online or via the American Express Serve App. Online bill pay won’t cost you anything to set up or to use.
Free Reserve Partition
Set up a Reserve portion in your Serve account to help you budget and save your money. It’s free to add money or take money out of your Reserve.
American Express Customer Service
As an American Express product, your Serve account gives you access to the consistently reliable American Express Customer Service team, with a live person available 24/7 to take your call.
Featured Partner Offers
Featured Partner Offers
Chase Freedom Flex℠
Welcome Bonus
$200 bonus
Annual Fee
$0
Credit Score
Excellent, Good
Regular APR
19.24% - 27.99% Variable
Credit Score ranges are based on FICO® credit scoring. This is just one scoring method and a credit card issuer may use another method when considering your application. These are provided as guidelines only and approval is not guaranteed.
Earn a $200 bonus after spending $500 on purchases in your first 3 months from account opening
Welcome Bonus
N/A
Annual Fee
$0
Credit Score
Excellent, Good
Regular APR
18.49% - 28.49% (Variable)
Credit Score ranges are based on FICO® credit scoring. This is just one scoring method and a credit card issuer may use another method when considering your application. These are provided as guidelines only and approval is not guaranteed.
N/A
Wells Fargo Active Cash® Card
On Wells Fargo's Website
Welcome Bonus
$200 Cash Rewards
Annual Fee
$0
Credit Score
Excellent, Good
Regular APR
19.49%, 24.49%, or 29.49% variable APR
Credit Score ranges are based on FICO® credit scoring. This is just one scoring method and a credit card issuer may use another method when considering your application. These are provided as guidelines only and approval is not guaranteed.
Earn a $200 cash rewards bonus after spending $1,000 in purchases in the first 3 months
Fees
There are a variety of fees associated with the American Express Serve® card, depending on how you use the account.
The good news is that these fees tend to generally be lower than competitive products and if you understand them and pay attention, you can avoid paying fees completely. Here is an outline of the fees that you will see and what types of actions will incur them.
Card Price | $0 OnlineUp to $3.95 in retail locations |
---|---|
Monthly Fee (No Fee in TX, NY, VT) | $6.95 - or - $0 when you Direct Deposit $500+ |
Cash Reloads | Up to $3.95(Fee varies by retailer. In-network locations charge $0 |
Direct Deposit | $0 |
Add Money from a Bank Account | $0 |
ATM Withdrawals | $0 at MoneyPass® ATMs Up to $2.50 at non-MoneyPass ATMs ATM operator fees may apply. |
ATM Transaction Decline | $0.75 per ATM decline |
Online Bill Pay | $0 |
Send and Receive Money | $0 |
Set Aside Money in Reserve | $0 |
Subaccounts | $0 |
Card Replacement | $5 per Card |
24/7 Customer Service | $0 |
Purchase Protection on Eligible Purchases | $0 |
Foreign Transactions | 2.7% after conversion to US Dollars |
Mobile Check Capture by Ingo® Money | $0 for Money in 10 Days For Money in Minutes, 1% or 5%, $5 minimum fee applies (fee varies by check type) |
Cash Pickup Powered by Ria® | Up to $9.49 per withdrawal |
Serve Money Transfer Powered by Ria® | Send up to $2,500 for $16.99 per transaction |
Access on the Go With the American Express Serve App
Available on both Apple and Android devices, the American Express Serve App makes it a piece of cake to check on your account while on the go. You can quickly view your available balance, your transaction history, and detailed information about each of your transactions.
In addition, the Serve App has a variety of features that allow you to fully manage your account, right from your phone. Here are a few of the things that you can do with the Serve App.
Manage Your Money
- Locate nearby MoneyPass® ATMs
- Move money to your Reserve partition
- Send money to Subaccounts and see the transaction history for each one
- Access your direct deposit information
- Pay your bills
Add Money
- Mobile deposit of your checks
- Transfer money from your bank account or debit card
- Find cash reload locations
Amex Offers
- Add a variety of available Amex Offers to your Account and earn additional rewards on dining, shopping and more
Pros and Cons
with some positive as well as some negative aspects. Overall, in this case, the good seems to outweigh the bad, but here are the main points you should be aware of when deciding if you should open a Serve account.
Pros
- Free to apply for the card online
- Free to use direct deposit
- No monthly fee with $500+ direct deposit
- Free to withdraw cash from over 30,000 MoneyPass ATMs
- Easy to use app
Cons
- No interest earned on saved money
- Fees for cash reloads when out of network and when using non-MoneyPass ATMs
- Foreign transaction fees make it bad for travel
- 10 day wait to avoid fees for mobile check capture
- Not as widely accepted as Visa or Mastercard internationally
Summary
Once you look at the details of the card, it becomes pretty obvious that the fees you pay when using the American Express Serve® Reloadable Prepaid Debit Card will vary greatly, depending on how you use it.
If you want to, it is fairly easy to open and use a Serve card without ever paying any fees. Simply sign up for the card online, have a monthly direct deposit of $500 or more and use the money to pay bills online. You can also withdraw cash without a fee by using only MoneyPass ATMs. By avoiding the costly features of the account, you can have a completely free Serve experience.
You won’t earn any interest on the money you have in your Serve account, even if it is set aside in your Reserve, but for a basic banking solution, this is a great option. You can set aside money to save, pay your bills, deposit your checks and have access to your cash whenever you need it. A user-friendly app and website make keeping track of your finances fairly simple too.
If you are looking for a simple way to handle your money and you don’t want to pay the fees associated with a traditional bank, the American Express Serve® Reloadable Prepaid Debit Card may be just what you need.
FAQs
Where can you load cash to an American Express Serve Card?
You can add cash to your Serve Card at over 45,000 locations including CVS/pharmacy®, Dollar General®, Family Dollar®, Rite Aid®, Walmart® and participating 7-ELEVEN® locations for a $0 fee. A fee for loading varies by location and can be up to $3.95 at other locations.
How old do you need to be to get your own American Express Serve Card?
The American Express Serve® Reloadable Prepaid Debit Card is only available to U.S. residents who are at least 18 years old (19 years old in some states).
Can I have more than one American Express Serve Account?
Yes, you are allowed to have up to five American Express Serve Accounts at one time. This includes all of the different types of Serve accounts, including:
American Express Serve
American Express Serve FREE Reloads
American Express Serve Cash Back
American Express Serve® (Jackson Hewitt Co-Brand)
Is there a fee to withdraw cash from an ATM with your American Express Serve Card?
Withdrawing cash can be free or have a fee associated with it, depending on where you choose to withdraw the money. In order for the withdrawals to be fee-free, you need to use your American Express Serve Card only at MoneyPass® ATMs. Please note that ATM operator fees may still apply.
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FAQs
Is Serve American Express good? ›
This product is strongly not recommended by SuperMoney users with a score of -78, equating to 1.4 on a 5 point rating scale. Recommendation score measures the loyalty between a provider and a consumer.
Is American Express Serve Card reloadable? ›The American Express Serve® card is a reloadable prepaid debit card that functions similarly to a basic debit card tied to a checking account at a traditional bank. A prepaid debit card is an account that allows you to spend only the amount of money that you have loaded into the account in advance.
How much does it cost to reload American Express Serve card? ›For Serve® American Express® Prepaid Debit Accounts, when you purchase a temporary card, you can add between $20-$500. Once you have email verified and activated your personalized card, you can add between $20-$500 per transaction.
Are reloadable debit cards good? ›Key Takeaways. A reloadable, or prepaid, debit card is not the same as a debit card that's linked to your bank account. Reloadable debit cards allow you to add money to them as needed. Many reloadable debit cards have consumer protections in case your card is lost or stolen and used to make unauthorized charges.
Why can't I get money off my Serve card? ›Please contact American Express directly at 800‑954‑0559 if you're having trouble withdrawing money from your American Express Serve. Your card may have been blocked to prevent unauthorized access to your account. Your Serve account is normally enabled for ATM withdrawals against your balance.
What is the limit on Serve card? ›A daily withdrawal limit of $2,500 applies for each Serve account held, and a cumulative $2,900 daily limit applies across all your Serve accounts.
Can I transfer money from my Serve card to my bank account? ›You can transfer money only to your linked checking or savings account, but not to a debit card. Log into your Serve account. Go to Money Out then select Transfer to Bank. If you already have a linked bank account, the bank name will be displayed.
Where can I reload my Serve card for free? ›Free Cash Reload at thousands of locations at over 45,000 CVS/Pharmacy®, Family Dollar®, Walmart® and participating 7-ELEVEN® locations. You can add money to your Serve Account from your checking or savings account by intitiating a transfer from your bank into your Serve Account.
Does the Serve card have a monthly fee? ›Unlike the other cards though, American Express Serve® Cash Back card offers you 1% cash back on all purchases. That means that for each $100 that you spend, you'll earn $1 in cash back. While the cash back is nice to have, you'll need to spend at least $795 each month to make up for the $7.95 monthly fee.
Does Serve have monthly fees? ›The Monthly Fee will be charged to your Serve® American Express® Prepaid Debit Account at the end of every monthly statement period. You will see the Monthly Fee listed on your monthly statement and your Transaction History.
How long does it take to load a Serve card? ›
Please note this feature is only available for Serve® American Express® Prepaid Debit Account customers. Checks – If you choose Money in Minutes your money is generally available within 3-5 minutes, but can take up to one hour.
What is the downside to prepaid debit cards? ›Disadvantages. Pre-paid debit cards do not help you build credit. Many pre-paid debit cards charge fees before you even start using them. There is usually a monthly fee and fees on common transactions such as ATM withdrawals, card replacement, direct deposit, and reloading the card.
What are two dangers of using prepaid debit cards? ›- Lack of Protection. When you use a prepaid credit card that isn't attached to a bank account, you have no liability protection. ...
- They Don't Control Spending, You Do. ...
- It Doesn't Help Build Credit. ...
- Costly Fees.
The Bluebird® American Express® Prepaid Debit Account is known for its lack of fees — including no monthly fee, foreign transaction fee, card transaction fee, overdraft fee, or inactivity fee.
Do reloadable cards affect credit score? ›The short answer is no. A prepaid credit card does not have any impact on your credit score simply because they do not report to the credit bureaus. Prepaid credit cards are essentially a substitute for cash – they are like debit cards.
How do you get money out of an ATM with a Serve card? ›Use your Serve® American Express® Prepaid Debit Card at ATMs that permit American Express transactions within the United States and Puerto Rico. Use the Serve® Pay As You Go Visa® Prepaid Card for ATM withdrawals everywhere Visa debit cards are accepted, including international ATMs.
Can I use my serve card as a credit card? ›How do I make in store purchases? You can use your Serve® American Express® Prepaid Card virtually anywhere American Express® Cards are accepted. If a merchant asks you to choose between “credit” and “debit”, select “credit”.
Can I overdraft my Serve card? ›Because you can't overdraft your Serve® American Express® Prepaid Debit Account, there are no overdraft fees. Additionally, you can add a backup funding source to ensure your transactions will not be declined due to lack of funds in your Account.
Why is my American Express Serve card being declined? ›The most common reason for a card to be declined is because you're over your credit limit, or the purchase in question would put you over your credit limit.
Can I use my serve card anywhere? ›Your Serve Account comes with a card that can be used online or in stores everywhere Visa® or American Express® Cards are accepted.
Can you pay bills with a Serve card? ›
If your biller accepts card payments, you can visit the biller's website and use your Serve card to pay your bill. Be sure to only use your personalized Serve card (not your temporary Serve card or virtual temporary card) for any recurring payments such as memberships or subscriptions.
What bank is associated with serve? ›Your Direct Deposit comes from a U.S. bank account. The Direct Deposit does not exceed the maximum balance and monthly limits specified in the Fees and Limits section of the appropriate Consumer User Agreement or Cardholder Agreement for your Serve card.
Can I transfer money from my American Express Serve card to my cash App? ›Cash App supports debit and credit cards from Visa, MasterCard, American Express, and Discover. Most prepaid cards are also supported.
How do I add money to Serve? ›- Log in to your Serve account and go to Money In.
- Select Add Money from Bank Account.
- You will see a screen that confirms the linked bank account information and will be prompted to enter a dollar amount that you want to transfer to your Serve account. ...
- Select Add Money.
The limits for adding checks or making direct deposits to your Serve account are $2,000 per day and $10,000 per month. Note: There is an add money limit of $10,000 per month TOTAL to your Serve account.
How do I avoid American Express Serve fee? ›To avoid the American Express Serve monthly fee, you have to load the account with $500 for the month. Coming up with $500 to inject into a financial account can be a tall order for anyone.
Does Amex Serve have a minimum balance? ›All the benefits of Serve, plus FREE Cash Reloads at over 45,000 locations. Shop online with your Card virtually anywhere American Express® Cards are accepted. No credit check, FREE to register online, FREE Online Bill Pay, and fraud protection. No minimum balance.
How does American Express Serve card work? ›An FDIC-insured Serve account lets you do a lot more than just make purchases, it also comes with free ATM withdrawals at more than 30,000 MoneyPass ATM locations, free online bill pay, and instant cash transfers. A Serve card also offers free early direct deposit.
Can I withdraw money from my temporary American Express Serve card? ›Spend the Available Balance on your Card at virtually any merchant in the U.S. that accepts American Express® Cards, including in-store locations, online and mail-order. Withdraw money from any ATM nationwide that accepts American Express® Cards.
Is a prepaid debit card better than a debit card? ›Prepaid cards can be a good option if you don't have a checking account. Parents who want to give their kids a limited amount of money can also opt for prepaid cards. Debit cards can be a good choice for anyone with a checking account since they provide easy access to your money and don't need to be reloaded.
Can the government track prepaid cards? ›
Can the government track debit card purchases? Federal laws prevent the government from tracking the financial transactions of citizens, without written permission, "except under limited circumstances." Process: The Verify team exists to fact-check rumors spreading online.
Why is a prepaid card better than a debit card? ›Benefits of the prepaid card
A prepaid card is different from a debit card based on the fact that you don't need a bank account to have a prepaid card. And, when you get a prepaid card you won't be subject to any credit checks or inquiries into your banking history because you are using loading your cash onto the card.
Be aware that scammers see prepaid cards as a new way to steal your money. Prepaid cards are good tools for scammers to use because: Prepaid cards are hard to trace. No photo identification is needed to use a card.
Are prepaid cards worth it? ›Prepaid cards offer less risk of overspending than credit cards. It's easy to overspend with traditional payment cards. Many consumers prefer tools to guide them to better spending decisions. Prepaid cards limit spending to no more than the card balance.
Are prepaid cards safer than debit cards? ›Prepaid cards are as secure as debit cards as they are PIN protected and you cannot release funds from them without successfully entering a PIN. those prepaid cards that are contactless enable, it is required to enter your PIN upon first use of the card and after 5 consecutive uses of the contactless feature in a day.
What happens when a prepaid card runs out of money? ›Once the money runs out, you won't be able to make more purchases until you reload the card. A prepaid card functions in some ways like other cards. This means you can swipe or insert it into point-of-sale systems to make your purchases and, in some cases, use it at ATMs to withdraw cash.
Does serve card affect credit score? ›As you make purchases using the prepaid card, your available balance goes down. To increase the balance, you must reload the card with more funds. There is nothing to pay-off, no monthly statements, no interest payments – but no impact on your credit score. Be aware that you may incur fees.
How much can you get off a American Express Serve card? ›A daily withdrawal limit of $2,500 applies for each Serve account held, and a cumulative $2,900 daily limit applies across all your Serve accounts.
What is American Express serve used for? ›American Express Serve is a prepaid, reloadable debit card that can be used virtually anywhere American Express is accepted. For example, you can use the card to pay bills, shop online, withdraw cash at MoneyPass ATMs or pay for everyday purchases.
What is the limit on American Express Serve card? ›Is there a direct deposit limit on the Amex Serve Card? There is an annual direct deposit limit of $100,000.
Can I use my serve card at any ATM? ›
Use the Serve® Pay As You Go Visa® Prepaid Card for ATM withdrawals everywhere Visa debit cards are accepted, including international ATMs.
How can I get all my money off my serve card? ›- Get Cash from ATMs.
- Use Cash Pickup Powered by Ria®
- Send Money to Another Serve Accountholder.
- Use Serve Money Transfer Powered By Ria®
- Transfer Money to an External Bank Account.
- Get Cash Back When Shopping in Stores with the Serve® Pay As You Go Visa® Prepaid Card.
You can transfer money only to your linked checking or savings account, but not to a debit card. Log into your Serve account. Go to Money Out then select Transfer to Bank. If you already have a linked bank account, the bank name will be displayed.
Can I withdraw money from my Serve card at a bank? ›How do I get cash from a bank? Present the Serve® Pay As You Go Visa® Prepaid Card to a teller at a Visa member bank location and request the amount of cash you'd like to receive. This is known as an over-the-counter (OTC) cash withdrawal.
Does American Express Serve charge a monthly fee? ›The Monthly Fee will be charged to your Serve® American Express® Prepaid Debit Account at the end of every monthly statement period. You will see the Monthly Fee listed on your monthly statement and your Transaction History.
Where can I use my Serve card? ›Your Serve Account comes with a card that can be used online or in stores everywhere Visa® or American Express® Cards are accepted.
How long does it take to get American Express Serve card? ›Your personalized Serve card will arrive in the mail within 7-10 business days of completing your Online Account Setup.